Privacy Policy

Last Modified: March 14, 2024
 
Purpose
Media Management Group LLC (hereinafter “we,” “our,” “us”) is committed to protecting your privacy and maintaining a quality online experience for our website users. 
This Privacy Policy describes the type of personal information we may collect from you or that you may provide when you visit www.mediamgtgroup.com (hereinafter “Website”) and our practices for handling, storing, and protecting that information as well as your rights in relation to your personal information and how you can contact us and supervisory authorities in the event you have questions about how we handle your personal information.

Privacy Policy Consent
Please read this Privacy Policy carefully and in its entirety before using our Website. If you do not agree with our policies and practices regarding your personal information and how we will treat it, your choice is to not use our Website. Your use of our Website constitutes your voluntary acceptance to be bound by this Privacy Policy, whether you have read it or have had the opportunity to read it and have chosen not to. 
This Privacy Policy applies to the information we collect: on this Website.
In email, text, and other electronic messages between you and this Website.
When you interact with our advertising on third party websites and services, if that advertising includes links to this Privacy Policy.
It does not apply to information that is collected by: us offline or through any other means, including on any other website operated by any third party (including our affiliates).
Any third party (including our affiliates) through any content (including advertising) that may link to or be accessible from (or on) the Website.

Children’s Online Privacy Protection Act (COPPA)
This Website and any products and services offered herein are not intended for persons under the age of 18. 
We prohibit children under the age of 18 from using any and all interactive portions of this Website, including leaving any comments, filling out forms, or otherwise submitting information. A child’s parent or guardian should contact us if we have inadvertently collected any information or content from that child without the parent or guardian’s authorization, so that we may delete that information from our records.

CAN-SPAM Act of 2003
We have taken the necessary steps to ensure that we are in compliance with the Controlling the Assault of Non-Solicited Pornography and Marketing (CAN-SPAM) Act of 2003 and will not send misleading information. 

Personal Information We Collect
The type of personal information we collect depends on how you are interacting with us. We generally collect the following categories of personal information:
Contact information, such as first and last name, email address, postal address, phone number, and other similar contact data;
Records and copies of your correspondence (including email address) if you contact us;
Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website and we will use a third-party payment processor to process the payment. We do not collect your credit card or debit card number, expiration date, or pin number; Comments, feedback, questions and other information you provide to us;
Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website;
Information about your computer and internet connection, including your IP address, operating system, and browser type.

Sources of Personal Information
We collect personal information from you as follows:
You provide personal information to us when you:
Subscribe to or purchase our products and/or services;
Complete a contact or information request form.
We automatically collect personal information when you:
Visit, interact with, or use our Website;
Access, use, or download content from us; and
Open emails or click links in emails from us. 

How We Use the Information You Provide 
We process personal information about you on one or more of the following bases: 
To provide and improve your services (branding, social media management, etc.)
For customer support and communication
To process payments securely through third-party processors
For marketing and promotional efforts, with user consent
We process personal information to:
Process and fulfill an order, download, subscription, or other transaction;
Respond to your requests, inquiries, comments, and concerns;
Send marketing emails;
Inform you of and administer promotions, contests, sweepstakes or surveys;
Help us address problems with and improve our Website;
Estimate our audience size and usage patterns, and improve performance and speed of the Services;
Protect the security and integrity of our Website;
Contact you for other business reasons, if necessary

Use of Cookies
“Cookies” are small text files that are placed on a computer or other device and used to identify the user or device and to collect information when you visit a website. Cookies may be set by the website you are visiting (also known as “first party cookies) or by third parties who provide advertising or analytics services on the website (also known as “third party cookies).
We use cookies for several different purposes.
You can disable cookies through your web browser’s settings, but disabling this function may diminish your experience on our Website as some features may not work as intended. 
 
“Do Not Track” (DNT) Signals

Some browsers transmit Do Not Track (DNT) signals to websites. 

Due to the lack of a common interpretation of DNT signals throughout the industry, we do not currently alter, change, or respond to DNT requests or signals from these browsers. 

How the Information is Shared and Stored 

Depending on how you interact with us, we share information with our third-party service providers, agents and representatives, including, but not limited to, Showit, Google Analytics, Facebook, Pinterest, TikTok, Facebook Ads Manager, Manychat and other software service providers. In order to process the information as necessary to complete a transaction, fulfill your request, or otherwise on our behalf based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

We also will disclose your personal information if we have a good faith belief that such disclosure is necessary to:
Our current third-party service providers include:
Showit - Website Design
Google – Domain Hosting
Manychat – Facebook Messenger Marketing
Facebook – Social Media and Community Engagement
Instagram - Social Media and Community Engagement
Tiktok - Social Media and Community Engagement
Pinterest – Advertising and Marketing
Google Marketing Suite – Data Analyzation and Marketing Tools

Information Retention

We retain your personal information for as long as necessary to fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements, or until such time as you let us know you would like for us to delete it or unsubscribe from our marketing contacts.
Local data protection laws may give you rights with respect to personal information if you are located in or a resident of that country, state, or territory. 

Disclosure of Information 

User Disclosure: Certain information that you provide through the Services may be available to others who use the Services, including your name, profile, phone number, status or User Contributions. Other users that you communicate with may store or re-share your information with others.
Aggregated Data: We may disclose aggregated information (statistical data that does not identify any individual) about our users without restriction.
Company Disclosure: We may disclose personal information that we collect or you provide:
To buyers or other successors in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Company’s assets, in which personal information held by the Company about our Services users is among the assets transferred.
To subsidiaries, affiliates, contractors, service providers and other third parties we use to support our business, and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
If we reasonably believe disclosure is necessary or appropriate to enforce our Terms of Use, protect the rights, property, or safety of the Company, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection, credit risk reduction, billing and collection purposes.
To comply with any court order, law or legal process, including to respond to any government or regulatory request.
To fulfill the purpose for which you provide it, or any other purpose disclosed by use with you provide the information.
For any other purpose with your consent.

Exercising Your Rights
If you wish to exercise any of the rights specified above, please submit a request via email to:
cguller@mediamgtgroup.com.
Please be sure to specify which right you want to exercise and provide us with enough information to verify your identity. If we cannot verify your identity, we may not be able to fulfill your request.

We will respond to your request within 30-45 calendar days of receipt, depending on where you reside. We will notify you in writing via email if we need more time to respond. 

We may deny your request if certain exceptions in the law apply. We will provide you the reason(s) for denial in writing via email.

You have the right to appeal our decision with respect to your request to exercise your rights. You may appeal the decision by emailing the address provided above in this section.

We will respond to your appeal within 30-45 calendar days of receipt, depending on where you reside. We will notify you in writing via email if we need more time to respond. 

Use and Transfer of Your Information Out of the European Economic Area (EEA) or Canada

This Website is operated in the United States and the third parties with whom we might share your personal information (as explained above) are also located in the United States or other countries located outside the EEA and Canada. 
If you are located outside of the United States, please be aware that any information you provide will be transferred to the United States. By using this Website and/or providing your information, you consent to this transfer. 

Contact Us

If you have any questions, comments, complaints, or suggestions in relation to this Privacy Policy or our privacy practices, please contact us by calling this toll-free telephone number: (559) 970-5583, or by email or postal mail:
cguller@mediamgtgroup.com
Cheyanne Guller
2016 E. Sawgrass Ave. Fresno, CA 93730
Changes to this Privacy Policy 
The date this Privacy Policy was last revised is identified at the top of the page. It is our policy to post any changes we make to our Privacy Policy on this page. If we make any material changes to how we treat our Website users’ personal information, we will notify you of any such changes by email (if you have provided your email to us) and/or by a prominent notice displayed on our Website’s home page and updating the revised date of our Privacy Policy. We recommend that you check this Privacy Policy when you visit our Website to be sure that you are aware of our most current policy.
Please also read our Terms and Conditions of Use.